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Shipping & Returns

Shipping

Purigenex Collagen products are shipped in a refrigerated pack with special gel ice packs to ensure the proper temperature.

Please refrigerate contents immediately upon receipt!

Simply remove the masks from the refrigerator when ready to use and apply as directed. Each mask is a one time application.

When applying the collagen serum from the bottle, remove it from the refrigerator when ready to use, apply as directed, and always remember to return the bottle to the refrigerator immediately after application to insure its continued efficacy.

Purigenex Collagen will remain effective for 1 year if kept refrigerated.

Refund Policy

  • Our products all come with a 14 day, 100% money-back guarantee. If for any reason you are unsatisfied with our products, simply call customer support at 877.787.4469
  • Item(s) returned must be postmarked within 14 days of the purchase date, and Collagen products must be sent back in original box with cold ice packs via Fedex overnight at your expense.
  • Include a copy of the Purigenex sales receipt for the returned items. Once your return items are received, Purigenex will refund the amount charged to the credit card used.

Privacy Statement
PURIGENEX™ does not release, sell, or give away any personal information about our customers. We maintain the highest, integrity, and confidentiality for your protection.